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In a series of social media posts, Mr Schofield said: 'In the queue two hours and not one member of staff to talk to. He added: 'There's no announcements, no info when the planes left, no help at all'.
TV presenter Phillip Schofield was among those to berate the airline for the delays when it suffered yet another IT glitch on July 18, 2016.
A spokesman for Heathrow Airport said: 'Due to issues experienced earlier with the British Airways check-in system, some passengers experienced minor delays in Terminal 5.
Long queues snaked across terminal buildings as irate passengers said BA workers were nowhere to be seen or 'pretending to be on the phone'.Holidaymaker Amanda Jane Porter tweeted: 'T5 is absolute carnage with systems down!! #stillqueuing.' Another passenger wrote: 'Total chaos at Heathrow.' Laura O'Leary said: 'please sort out your dysfunctional systems.I have yet again been put off a flight this morning. #joke'A spokeswoman for the airline wrote on Twitter: 'We're experiencing some issues with our check-in system this morning.Despite it only lasting 20 minutes, flights from the capital to destinations including, Athens, Milan, Malta, Malaga, Glasgow and Dubrovnik were all delayed by the fault.Some passengers were even stuck on planes on the runway as they waited for the issue to be resolved.
While others were unable to check in online for their flights and were told they had been 'departed'.